Scheduling and Billing
Scheduling: Due to lack of scheduling availability I will not be accepting any new clients until further notice. You can go to https://www.cstcharlotte.com to look for other therapists. Due to limited scheduling availability I have closed my online scheduler and existing clients will have to contact me via email or text to schedule.
I do not have any office or billing staff so I handle all scheduling and administrative tasks myself. This means I am not always prompt but it helps me to keep my prices reasonable. When I am working with a client he/she has my undivided attention so I am not able to answer the phone or respond to texts or emails. Email is my preferred and best method of communication. It is next to impossible for me to respond to phone calls and text messages are easily lost and not consistently received. I do most of my client communication before I start my first client session and again at the end of the work day before I go home. I do not work evenings or weekends.
I do not bill or work with any third-party payers. Payment is due at the time of service (I can accept cash, check, credit/debit and HSA/FSA debit cards) or you can pay online with PayPal when you schedule your appointment. Please understand that you will have to pay for these services yourself before scheduling an appointment. I am not able to accept payment from or work with workers compensation, auto insurance for accidents or litigation cases. Because I do not have office staff, I do not have the time and resources needed to supply the necessary paperwork for these cases or billing insurance companies.